Last updated: [To complete: date]
Who we are
This website (https://cats.tracklandairsea.com/) is operated by [To complete: legal business name and address]. This policy explains what personal data we collect when you use the site, and how we use it.
What we collect
- Orders: your name, delivery and billing address, email address, phone number and the items you buy. Payment details are handled by the payment provider you choose at checkout.
- Contact form: your name, email address, order number (if given) and your message.
- Shipment tracking: tracking numbers you enter on our Track Shipment page.
- Cookies and similar technologies: cookies needed for your cart, checkout and account to work, and WooCommerce order attribution, which records how you arrived at our site (for example, a search engine or a link) so we can understand which channels bring customers.
How we use your data
- To process, deliver and support your orders.
- To reply to your messages.
- To meet legal obligations, such as keeping tax and accounting records.
- To understand how visitors find and use our store so we can improve it.
Who we share it with
We share only what is needed with service providers that help us run the store, such as our web host, payment providers and delivery carriers. We do not sell your personal data. [To complete: list any other providers, e.g. email marketing].
How long we keep it
Order records are kept for [To complete: retention period, e.g. as required for tax purposes]. Contact form messages are kept for [To complete: retention period].
Your rights
Depending on where you live, you may have the right to access, correct, delete or export your personal data, and to object to certain uses. To make a request, please contact us.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.